Communication training for teams based on the PACS 4-colour test
Why does a message land immediately with one colleague, whilst another reacts in a completely different way? Why does feedback escalate in one team, whilst it makes another stronger?
The answer lies in communication style and everyone's is different.
In this communication training, you'll discover through the PACS 4-colour test how each team member communicates, what he or she needs, and how you can concretely improve collaboration within your team. No theory without application, just immediately actionable insights that make a real difference in the workplace.
Discover the four PACS colours
This training is built around three pillars: self-awareness, getting to know your colleagues better, and connecting communication. Each participant completes the PACS 4-colour test in advance and receives a personal colour profile. That profile forms the starting point of the training.
Part 1: Insight into communication styles
You'll learn to recognise and understand the four colour profiles:
- Red: direct, assertive, and results-driven. Wants to get to the point quickly.
- Yellow: enthusiastic, creative, and connecting. Thinks in possibilities and energy.
- Blue: analytical, precise, and structured. Wants facts and substantiation.
- Green: reliable, cooperative, and supportive. Seeks harmony and stability.
You'll discover which colour dominates in you, how you come across to others, and how to recognise the communication style of colleagues and clients in e-mails, meetings, and one-to-one conversations. We then place all team profiles side by side and translate the insights into your day-to-day work situations.
Communication that connects
In the second part, you'll get actively to work. Through realistic role plays, you'll practise:
- Giving and receiving feedback in a way that lands
- Holding difficult conversations without them escalating
- Making agreements that are clear for every communication type
- Adapting your own style to the person in front of you
The result: less miscommunication, less noise, and a team that deals with each other's differences consciously and respectfully.
Who is this communication training for?
This training is designed for teams and organisations that want to improve communication and collaboration. Not through a theoretical framework, but through directly applicable insights based on personality profiles.
The training is particularly well-suited for:
- HR professionals who want to strengthen team development and onboarding
- Leaders and managers who want to connect better with their team members
- Teams that notice that miscommunication or mutual friction is hampering collaboration
- Coaches and trainers who are looking for a practical tool for communication training
- Organisations that want to work in a more client-focused way by recognising communication styles
Whether you're guiding a small team of 3 or a department of 30: the training is fully tailored to your needs.
Practical: what can you expect?
- Duration: ±5 hours
- Location: At your premises or at an external location of your choice
- Language: Dutch or English
- Preparation: Each participant completes the PACS 4-colour test in advance (±15 min)
- Facilitator: Nancy Steels, with many years of experience in HR and recruitment
- Group size: From 4 participants, no maximum
- Included: Personal PACS colour profile per participant + complimentary team report
- Tailored: Every training is aligned to your team, sector, and challenges
Why the PACS 4-colour test as a foundation?
There are many communication trainings. What makes this one different is that it starts from a well-founded personality profile, not from generalities.
The PACS 4-colour test is based on the theory of Carl Gustav Jung and works with 15 nuanced colour profiles. This provides a more precise picture of how someone communicates, what he or she needs, and where blind spots lie.
Advantages over other colour tests:
- Immediate result: report delivered by e-mail directly after completion
- 15 profiles instead of 4, making it more nuanced and recognisable
- Concrete communication tips per profile that are directly applicable
- No accreditation required, low-threshold and cost-efficient
- 87% reliability score on the instrument
- GDPR-compliant and available in 10 languages
Familiar with DISC or Insights Discovery? Many professionals who have experience with these tools strongly recognise their results in the PACS profile. The Jungian foundation is the same. PACS makes those insights more accessible and more affordable. Read our comparison of DISC, Insights Discovery and PACS.
What does the training concretely deliver?
After the communication training:
✔ Every team member knows their own communication style and that of their colleagues
✔ Your team knows how to tailor their message to different personality types
✔ You have a shared language to make communication a topic of open discussion
✔ Feedback conversations are more constructive and met with less resistance
✔ Team dynamics are noticeably stronger: more understanding, less noise
✔ You can also use the colour profiles during the onboarding of new colleagues
✔ You have access to a complimentary team report that maps out the role distribution within the team
Frequently asked questions about the communication training
How much does the communication training cost?
The price depends on the number of participants and the specific format. Get in touch for a no-obligation quote.
Do I need prior experience with colour tests?
No, no prior knowledge is required. We start from the basics and build from there. Participants who already have experience with DISC or Insights Discovery will also get a great deal out of it.
How many participants are needed as a minimum?
From 4 participants, we can organise the training. There is no maximum — we adapt the format to the group size.
What is the difference with a team-building event?
A team-building event is usually focused on relaxation and connection. This communication training goes a step further: you learn concretely how your team communicates and collaborates better, based on personality profiles. The insights are directly applicable in day-to-day work.
Is the PACS test well-founded?
Yes. The PACS 4-colour test is based on the personality theory of Carl Gustav Jung and has a reliability score of 87%.
In which languages is the training available?
Dutch and English.
The PACS test itself is available in 10 languages.